Navigating an insurance claim after a significant property damage can be one of the most stressful parts of being a homeowner. Interestingly, public adjusters are hired by nearly 6% of homeowners annually to assist in handling their claims and negotiating with insurance companies.
This blog post will explore the pros and cons of using a public adjuster to navigate your insurance claim without the headache. Ready to make informed decisions? Let’s dive in!
Key Takeaways
- Public adjusters are hired by homeowners to navigate insurance claims and negotiate with insurance companies.
- Hiring a public adjuster has advantages such as their vast knowledge, advocacy for the insured, and potential for higher claim settlements.
- However, there are disadvantages to consider, including limitations on smaller claims, the percentage of the settlement that goes towards payment, and the time-consuming nature of the settlement process.
- Public adjusters work for homeowners while insurance adjusters work for insurance companies. They have different qualifications, expertise, focus areas, and approaches to settlement negotiation.
Understanding the Role of a Public Adjuster

A public adjuster helps homeowners when they have a claim with their insurance company. They work for the property owner, not the insurance firm. Their job is to look at home damage and find out how much it will cost to fix it.
This is called a damage assessment.
Public adjusters are great at working out what should be in the claim settlement. They make sure all repair costs get included. They also talk with the insurance company’s adjuster.
They use their knowledge to help homeowners get a larger claim settlement amount if possible.
Advantages of Hiring a Public Adjuster

Hiring a public adjuster offers advantages such as their vast knowledge and professional standards, advocacy for the insured, and the potential for higher claim settlements.
Vast Knowledge and Professional Standards
Public adjusters carry a lot of knowledge. They know all about property damage and how to fix it. This is their job, so they are very good at it. They also understand the language that insurance companies use.
That helps them in talks with the company.
Public adjusters must follow professional rules too. They need training, licenses, and background checks to do this work. So you can trust them to act right and fair when they help with your claim.
Advocacy for the Insured
A public adjuster fights for the rights of homeowners. They act as a helper in insurance claims. They talk to the insurance company on behalf of the homeowner. Their job is to get you, the property owner, a fair deal from your insurance claim.
A good public adjuster works hard for higher claim settlements for home damage costs. The aim is to make sure homeowners get paid what they should from their insurance policies after home disasters like fire or water damage.
Potential for Higher Claim Settlement
Hiring a public adjuster can lead to more money in your pocket. They know how to spot damages that others might miss. These hidden issues could mean higher costs for home repairs. A public adjuster puts these costs in the claim settlement talk with the insurance company.
This means you get paid more from your insurance policy. Public adjusters also have good skills at making deals for larger claim settlements. So, using a public adjuster can help you get the most cash out of your insurance claim.
Disadvantages of Hiring a Public Adjuster

Public adjusters are typically limited to major property damage claims, charge a percentage of the claim settlement as payment, and may extend the time-consuming claim settlement process.
Find out more about these disadvantages and make an informed decision.
Limited to Major Property Damage Claims
Public adjusters are professionals who can help homeowners and property owners navigate the complex process of filing an insurance claim. However, it’s important to note that hiring a public adjuster is typically limited to major property damage claims.
This means that if you have a small claim or an issue that doesn’t involve significant damage, hiring a public adjuster may not be necessary or cost-effective. It’s essential to assess the extent of your damages before deciding whether to hire a public adjuster or handle the claim on your own.
Percentage of Claim Settlement as Payment
A significant factor to consider when hiring a public adjuster is the percentage of the claim settlement that they will charge as payment. On average, public adjusters receive around 10% to 20% of the total settlement amount.
However, it’s important to note that this percentage can vary depending on the size and complexity of the claim. Some public adjusters may be willing to negotiate their fee for larger claims, while others may increase their fee for smaller ones.
This means that if you hire a public adjuster, you should be prepared to allocate a portion of your claim settlement towards their services.
Time-consuming Claim Settlement Process
Hiring a public adjuster to handle your insurance claim can result in a time-consuming settlement process. This is because public adjusters often need to collect extensive documentation, negotiate with the insurance company, and advocate for the insured throughout the entire claims process.
These tasks can take weeks or even months to complete, depending on the complexity of the claim and the cooperation of all parties involved. It’s important to understand that while hiring a public adjuster can potentially lead to a higher claim settlement, it may also require more time and patience from the policyholder before receiving their payout.
Comparing Public Adjusters and Insurance Adjusters

Public adjusters and insurance adjusters play different roles in the claim process, each with their unique strengths and limitations. They differ in terms of who they work for, their qualifications, expertise, focus areas, and approach to settlement negotiation.
| | Public Adjusters | Insurance Adjusters |
| Who They Work For | Work for homeowners | Work for insurance companies |
| Qualifications | Meet strict standards such as training, licensing, bonding, fingerprinting, and background checks | Qualifications are set by their companies, and may vary |
| Expertise | Have expertise in assessing damages and negotiating claim settlements | Have a good understanding of insurance policies and coverage |
| Focus Area | Capable of identifying hidden damages and ensuring all necessary costs for repairs are included in the claim settlement | May focus on visible damages and have more limitations due to company policies |
| Approach to Settlement Negotiation | Can negotiate with insurance adjusters to secure larger settlement claims for homeowners | Aim to settle claims within the policy limits |
Different situations will call for different types of adjusters. It’s important for homeowners to understand these differences so they can make informed decisions about who to engage during the claim process.
When to Consider Hiring a Public Adjuster
There are a few situations when you might consider hiring a public adjuster. One reason is if you experience a major property damage claim, like from a fire or storm. Public adjusters specialize in handling these types of claims and can help ensure you get the settlement you deserve.
Another reason to hire a public adjuster is if you don’t have the time or knowledge to navigate the claim process on your own. They can handle all the paperwork and negotiations with the insurance company for you.
Additionally, if you’re feeling overwhelmed or stressed by the claims process, a public adjuster can provide guidance and support during this challenging time.
Remember that hiring a public adjuster isn’t necessary for every claim. It’s important to weigh the costs and benefits before making a decision. However, in certain circumstances where there’s significant damage or complexity involved, enlisting the expertise of a public adjuster can be highly advantageous.
Tips for Choosing the Right Public Adjuster
To ensure you choose the best public adjuster for your insurance claim, seek recommendations, check for professional memberships, and review their track record. Find out more about these tips in our blog!
Seek Recommendations
To find a reliable public adjuster, seek recommendations from trusted sources such as friends, family, or colleagues who have had positive experiences with one. You can also check online review platforms like Google and Facebook for feedback from previous clients.
It’s important to choose an adjuster with a good reputation and track record of successful claims settlements.
Check for Membership in Professional Associations
Public adjusters who belong to professional associations, like the National Association of Public Insurance Adjusters (NAPIA), can be a reliable choice when hiring someone for your insurance claim.
These associations provide guidance and directories to help you find reputable public adjusters. When selecting a public adjuster, it’s important to consider their membership in professional organizations because it shows that they are committed to maintaining high standards and have access to additional resources and industry knowledge through these associations.
So, make sure to check for membership in professional associations when choosing a public adjuster for assistance with your insurance claim.
Review the Adjuster’s Track Record
When considering hiring a public adjuster, it’s important to review their track record. Look for an adjuster who has a good reputation and experience in handling similar claims. Check if they have positive reviews on platforms like Google or Facebook.
Additionally, consider if they are licensed and part of professional organizations like the National Association of Public Insurance Adjusters. These factors can give you confidence in their ability to effectively advocate for you and negotiate a fair settlement with your insurance company.
Remember, a public adjuster with a strong track record is more likely to help you get the maximum compensation you deserve for your property damage claim.
Conclusion
In conclusion, hiring a public adjuster can be beneficial for homeowners who are dealing with major property damage claims. They have the knowledge and expertise to negotiate with insurance companies and potentially secure higher claim settlements.
However, it’s important to consider the time-consuming nature of the claim settlement process and the percentage of the settlement that will go towards paying the public adjuster. Ultimately, homeowners should weigh the pros and cons before deciding whether or not to hire a public adjuster for their insurance claim.
FAQs
1. What is a public adjuster?
A public adjuster helps homeowners with their insurance claim process. They are licensed professionals who work for the homeowner, not the insurance company.
2. Why would I hire a public adjuster?
If you have storm damage, roof damage, or fire damage to your home, a public adjuster can help you get paid by dealing with your insurance company.
3. Are there pros and cons of hiring a public adjuster?
Yes, there are pros and cons of hiring a public insurance adjuster. Pros include expert knowledge of insurance language and help with claim negotiation while cons could be their fee structure or needed license renewal
4. How does it work if I use a public adjuster?
The public adjuster will review your homeowner’s Insurance policy, estimate loss from damages like mold formation or drywall damage then negotiate the settlement money amount with your provider’s large loss Adjusters.
5. Is using a Public Adjuster expensive?
Public Adjusters usually charge fees on contingency basis meaning they only get paid when you do from settled claims but always ask about their specific cost terms in advance.
6. Where can I find more information about hiring an experienced Public Adjustor?
Start by checking professional groups such as NIRC (National Insurance Restoration Council) & AAPIA (American Association of Public Insurance Adjusters). You might also read reviews on Google or Facebook before making final decision.



